Common Questions
No commitment required. No question is too small. If you don't find your answer here, schedule a free consultation and we'll answer it directly.
Fast, affordable, and professional. The old "pick two" rule? We use modern technologies including AI to deliver all three.
No hidden fees. Ever.
$0-$25/month hosting. That's it.
Online in 2-3 weeks.
Timeline depends on how fast you provide feedback.
30-day money-back guarantee.
Not happy? We'll make it right or refund you.
Zero lock-in. You own everything.
Take your site to any developer, any time.
What People Ask
We've grouped everything into five categories. Jump to what matters to you, or scroll through all of them.
Pricing
What's included in $550, what upgrades cost, hidden fees (there aren't any), and what happens if your project runs long.
Process
How long it takes, what you need to provide, what the consultation looks like, and how revisions work.
Technical
What a static site is, how it works on mobile, SEO performance, updates, and what tech we use.
Support
What happens after launch, our satisfaction guarantee, and how ongoing support works.
General
Who we work with, whether we serve businesses outside Arizona, domain setup, and what makes us different.
Find Your Answer
24 Questions
We specialize in static websites, which are perfect for most small businesses but require much less development time and complexity than custom web applications. We've refined our process and focus on what small businesses actually need, not expensive features they'll never use. We use modern technologies including AI to help build things fast and at a good price. The old adage 'you can't have all 3 - fast, low price, and good quality' doesn't apply here. We do one thing and we do that one thing well.
No hidden fees, ever. Our pricing is completely transparent. The only ongoing cost is hosting, which typically ranges from $0-$25/month depending on your needs. We'll discuss hosting options during your consultation call and help you choose the most cost-effective solution. And domain registration (both of those you pay directly to your 3rd party vendors). We only charge for any updates you want us to make and you are not locked in to us - you can choose any vendor that knows how to work in our technology stack.
The base price includes: Hero section with call-to-action, About Us section, Services/Products showcase, Customer testimonials, Contact information with map, Photo gallery, Social media integration, Mobile responsive design, Basic SEO optimization, and Basic AI bot optimization. This covers everything most small businesses need.
Each premium upgrade (contact forms, newsletter signup, appointment booking, blog section, live chat, advanced analytics, multi-language support) costs $75. You can select as many or as few upgrades as you need during the project request process.
Our hourly rate is $90-$125 per hour for projects that take longer than the 5 hours we have allotted. We'll discuss this during your consultation call and give you a specific timeline for your project. We're transparent about costs and won't surprise you with unexpected charges.
Short answer: Nope! E-commerce stores with shopping carts, inventory management, and payment processing are way outside the scope of a $550 static website. Building a secure online store requires specialized infrastructure, PCI compliance for handling credit cards, and ongoing maintenance that would easily run into thousands of dollars. But here's the real question: Do you actually need a full online store? Many small businesses do great with simpler solutions like Square Online, Shopify, Etsy, or PayPal. These platforms handle all the security, payment processing, and compliance headaches for you. They're built by companies who specialize in exactly that. We can absolutely build you a beautiful website that links directly to your Square/Shopify/Etsy store. You get a professional web presence, and your customers get a secure checkout experience. Win-win!
Most websites are completed in 2-3 weeks from the time we receive your content and branding materials. Timeline depends on how quickly you can provide feedback - responsive clients see faster delivery. More complex projects with multiple premium upgrades may take longer. We'll give you a specific timeline during your consultation call.
We have a questionnaire that takes about 10-15 minutes to complete. It covers your business information, services, target audience, and design preferences. You'll also need to gather your logo (if you have one), photos of your business/products/team, and contact information. Most people can pull everything together in about an hour. Don't have professional photos yet? No problem, your $550 website includes hundreds of dollars worth of stock photos.
Within 24-48 hours, we'll schedule a 15-30 minute consultation call to discuss your project, answer questions, and ensure we're a good fit. Only after we both agree to move forward will we collect the downpayment and begin development. There's no commitment required just for submitting the form.
Absolutely! We include a pre-publish and post-publish revision during the development process. We'll show you progress updates and incorporate your feedback. Major scope changes may require additional time or cost, which we'll discuss with you first. Projects that exceed our allotted hours are billed at our standard hourly rate.
A static website displays the same content to every visitor and doesn't require a database. They load fast (~3 seconds on mobile networks), are ultra-secure, cost almost nothing to maintain, and are perfect for businesses that need to showcase information rather than complex user interactions. For most small businesses, static sites perform better and cost less than dynamic alternatives. Read more in our static vs interactive comparison.
Yes! Every website we build is fully responsive, meaning it automatically adapts to look great on phones, tablets, laptops, desktop computers, and even flip phones (but hopefully your customers aren't still using those). Mobile-friendly design is included in every project at no extra cost.
Yes. We include basic SEO optimization in every website, including proper page titles, meta descriptions, header structure, and fast loading speeds. This gives you a strong foundation for search engine visibility. For more advanced SEO strategies, check out our custom services or ask during your consultation.
For simple text and image updates, our Updates Package covers up to 2 requests per month (1 hour of work). Need a one-off change? We offer hourly work for existing clients. For businesses that need to make their own updates frequently, you can add a content management system (CMS) as an upgrade, or we can build something fully bespoke to fit your needs.
We use modern technologies including AI to help build things fast and at a good price. Our tech stack is designed for static websites that load quickly (~3 seconds on mobile networks), are ultra-secure, and cost-effective to maintain. We focus on technologies that deliver the best performance and reliability for small business websites.
We provide launch support to ensure everything is working correctly and you're happy with the final result. For ongoing support, we offer an Updates Package that includes 1 hour of updates and up to 2 edit requests per month. Perfect for text changes, image swaps, or seasonal updates. Need something bigger? Existing clients can access hourly development and design consulting. We're always available to answer questions or help with issues.
We're a small business, just like you. We genuinely want to get it right. We offer a 30-day money-back guarantee: if you're not happy after delivery, give us a chance to make it right with additional revisions. If we still can't satisfy you, we'll refund your service fees. See our Terms of Service for full details.
Yes! We'll provide basic training on any features you need to manage yourself, such as updating contact information or adding new photos. We can provide simple documentation for your team if needed.
We work with all types of small businesses: restaurants, retail stores, service providers (lawyers, dentists, consultants), contractors, salons, fitness studios, and more. If you're a small business that needs a website that brings in customers, we can help. Check out our examples page to see real sites we've built.
Yes! While we're based in Tucson, Arizona, we work with small businesses across the United States. All communication can be handled via email and video calls. Once you're a client, phone support is available too. We schedule consultation calls during your preferred time zone.
Absolutely! We can help you choose and register a domain name if you don't have one, and we'll guide you through hosting setup. We'll recommend cost-effective hosting solutions that work perfectly with your static website. Note: Our $550 websites are priced tight intentionally to give you the best value. Anything beyond an hour of setup assistance may require hourly support.
We focus on what small businesses need: a site that looks professional, loads fast, and brings in customers. We don't try to sell you features you'll never use. Our transparent pricing, quick turnaround, and small business focus set us apart from traditional web agencies. We do one thing and we do that one thing well.
Yes! The old adage 'you can't have all 3 - fast, low price, and good quality' doesn't apply here. We specialize in static websites which are perfect for most small businesses but require much less development time and complexity than custom web applications. We've refined our process to focus on what small businesses actually need, not expensive features they'll never use.
Yes. Web design doesn't require a professional license, but Internet Crafters is a brand of Steve and Fay LLC, registered and in good standing with the State of Arizona. We carry business liability insurance, and if your organization needs to be named as an additional insured on a Certificate of Insurance (COI), just let us know.
Reading About It Is One Thing
We've answered the questions. Now see the actual work. Real sites we've built for real businesses. A landscaper, an event rental company, an electronics repair shop. Click through and judge for yourself.
If what you see matches what you need, the consultation is free.
Still have questions? Let's talk.
No commitment required. We'll answer your questions and help you decide if we're a good fit.