Should I Get a .com or a New gTLD?

Hundreds of new domain extensions are available beyond .com. Here is how to decide which one is right for your business.

What Are gTLDs?

gTLD stands for generic top-level domain. These are the extensions that come after the dot in a web address. The original gTLDs, .com, .org, .net, and .edu, have been around since the 1980s. Starting in 2012, ICANN (the organization that manages domain names) began approving hundreds of new gTLDs like .shop, .tech, .agency, .photography, .pizza, and many more.

These new extensions were created to provide more options as the supply of short, memorable .com domains has become increasingly scarce. Whether they are a good choice for your business depends on several factors.

The Case for .com

The .com extension has decades of built-in recognition. When people think of a web address, they think of .com. This familiarity has several practical advantages:

  • Trust: Consumers widely recognize and trust .com domains. An unfamiliar extension can cause hesitation, especially for older demographics
  • Default assumption: When someone tries to guess your URL, they will almost always type .com first. If you own example.agency but not example.com, you may lose traffic to whoever does
  • Email credibility: An email from name@yourbusiness.com looks more established than name@yourbusiness.agency to most people
  • Resale value: .com domains generally hold their value better than newer extensions if you ever decide to sell

The Case for New gTLDs

Newer extensions have genuine advantages in certain situations:

  • Availability: The .com you want is probably taken. New gTLDs offer a much wider selection of short, descriptive names
  • Descriptiveness: An extension like .photography or .plumbing immediately communicates what you do. "smith.photography" is self-explanatory
  • Affordability: Many new gTLDs cost the same as or less than a .com. Some premium .com domains cost thousands, while the equivalent new gTLD might be available at standard registration price
  • Branding: For some businesses, a creative extension reinforces their brand identity. A tech startup using .io or .dev signals their industry
  • Shorter names: Instead of a long .com with extra words, you might get a cleaner name with a descriptive extension

SEO Considerations

Google has stated that new gTLDs are treated the same as .com in search rankings. Having a .shop or .tech domain does not help or hurt your SEO compared to .com. Rankings depend on content quality, site speed, backlinks, and hundreds of other factors, not the domain extension.

However, there is an indirect SEO consideration. If people remember your .com domain more easily, they are more likely to type it directly into their browser, share it accurately, and link to it correctly. These behaviors benefit SEO even though the extension itself does not.

Country-code extensions like .co.uk or .de do influence geographic targeting in search results. Google treats these as signals that the site targets a specific country. For businesses serving a single country, a country-code domain can be helpful.

Industry-Specific Extensions

Some new gTLDs have become accepted within specific industries:

  • .io: Widely used by technology companies and startups. Recognized within the tech community
  • .dev: Popular with developers and software companies. Requires HTTPS, which is good practice anyway
  • .store / .shop: Used by e-commerce businesses. Descriptive but less established than .com for shopping
  • .agency: Used by marketing and creative agencies. Communicates the business type clearly
  • .app: Used for mobile applications and software products. Like .dev, requires HTTPS

If your audience is within one of these industries, a specialized extension may feel natural. If your audience is the general public, .com remains the safer choice.

Making Your Decision

Here is a practical framework for deciding:

  1. If a good .com version of your business name is available and affordable, take it. This is the default recommendation for most businesses
  2. If the .com is taken or prohibitively expensive, a new gTLD that fits your industry can work well, especially if your audience is younger or tech-savvy
  3. If you go with a new gTLD, try to also register the .com version (even if it redirects) to prevent confusion and protect your brand
  4. Avoid obscure extensions that most people have never seen. Stick to extensions that are at least somewhat established in your industry
  5. Test the name by saying it out loud. If you have to explain the extension ("it's dot agency, not dot com"), that is a friction point

Extensions to Be Cautious About

Some newer extensions have developed reputations for spam and low-quality sites, which can affect how email providers and users perceive them. Extensions that were heavily discounted or given away for free tend to attract more abuse. Research the reputation of any extension before registering.

Also be cautious about extensions controlled by a single company that could change pricing dramatically or shut down the extension entirely. Stick with extensions managed by established registries with a track record of stability.

Related Guides

Need help choosing and setting up your domain?

We help businesses pick the right domain and build a website that makes the most of it. Domain setup is included with every project.